Refund & Return Policy

Because many of our products are food items, herbal products, or personal care products, we cannot accept returns of opened or used items for safety and quality reasons.

If your order arrives damaged, incorrect, or defective, please contact us within 7 days of delivery. We may request photographs to help us evaluate the issue.

If approved, we will provide a replacement, store credit, or refund, depending on the circumstances.

Unopened, unused non-food items may be eligible for return within 30 days of delivery. Customers are responsible for return shipping unless the error was ours.

Refunds are issued to the original payment method after the returned item has been received and inspected.

Customer satisfaction is very important to us. If there is ever a problem with your order, please contact us so we can make it right whenever possible.